Friday, September 16, 2016

Unable to upload files in SharePoint site for RBS enabled farm.


I was unable to upload files larger than 5MB (as per the rule set in DocAve console) in SharePoint site for RBS enabled farm.

Analysis and Solution:

Stub database for the web application was renamed after execution of MoveStub (Site collection move) command for which we could not open the files. Normally it should rename the database back to its original state after successful execution of that command, but it did not. So we have to manually rename the database name to actual name, then documents started opening without any issue.

Also there are few WFE servers where we still unable to upload files, to fix that you may need to restart the DocAve Agent service (in services.msc) in the respective WFE servers.

Hope it helps !

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